Privacy Policy
Last updated on August 8, 2024
TYPES OF INFORMATION COLLECTED
​
Innovive understands that privacy is important to our customers and users and this Privacy Policy describes how we collect and use, and any circumstances in which we share, your information. Before you use or submit any information through or in connection with our website or services, please carefully review this Privacy Policy. By accessing this website or using any of our services, you acknowledge that Innovive may collect, use, and disclose your information as further outlined in this Privacy Policy. We continue to periodically evaluate this Privacy Policy and we make changes to it accordingly. Any changes will be posted here, and you should check this page periodically for updates.
We may collect information in different ways such as when you provide information directly to us such as through customer service, through a browser or device, or from third parties. This information may include, but is not limited to, your name, title, address, phone number, demographic information, and email address. Innovive may also receive and record information from your browser, including your IP Address, the type of browser you are using, the URL you just came from, the URL you are going to, and any information or page(s) you request. Innovive may also use data collection devices such as "cookies" on certain pages of our website to help analyze our website page flow, measure promotional effectiveness, and to promote security. "Cookies" are small files placed on your hard drive that assist us in providing customized services. We may offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our site. You can opt-out of interest-based advertising entirely by visiting Google's Ads Preferences Manager and you may prevent Google Analytics from using your information for analytics by installing the Google Analytics Opt-out Browser Add-on by clicking here. By providing your phone number to Innovive, you agree and acknowledge that Innovive may send text messages to your wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to opt-out by replying “STOP”. Innovive may also collect information by seeking your response to inquiries or by receiving unsolicited information from others.
​
USE OF INFORMATION
​
The information collected by Innovive may be used for purposes of monitoring and regulating traffic on our website. Innovive may also use such information to improve our marketing and promotional efforts, to analyze website usage, improve our products and services, and to improve or customize our website's content, layout, and services. Any
mobile information we collect will not be shared with third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. As a matter of policy, Innovive does not sell, rent, or share with any third-party, information collected from our website, including any personally identifiable information about you. Innovive may use your information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as administrative notices, product offerings, and communications relevant to your use of the website. Innovive may aggregate its user profile information to derive general demographic and statistical information about its customers and how they interact with Innovive. The aggregate information will not identify individuals specifically. This information will be used internally to improve our website, service offerings, operations and customer service. Innovive may also share aggregated demographic information with third parties, such as advertisers and business partners. No one with whom Innovive shares this aggregated information will be
able to identify you or contact you without your consent. Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully
intercept or access transmissions or private communications, or others may abuse or misuse information that they collect from our website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will
always remain private.
​
THIRD-PARTY SERVICE PROVIDERS
​
We may use third-party service providers to facilitate the operation of our website or the development, distribution, promotion and sale of our products and services. In connection with such activities, we may provide directly to such service providers some of your personally identifiable information. In some instances, the third-party service
provider may collect information directly from you (such as a situation where we ask an internal service provider to conduct a survey for us). In these cases, you will be notified of the involvement of the third-party service provider and all information disclosures you make will be strictly optional. The third-party service providers' use of information we
supply to them is restricted by confidentiality agreements. If you provide additional information to a third-party service provider directly, then their use of your information is governed by their applicable privacy policy.
OTHER CORPORATE ENTITIES
Innovive reserves the right to share collected information with Innovive subsidiaries, affiliates, and parent entities (collectively, “Entities”) now or hereafter existing. This Privacy Policy shall govern the use and disclosure of information provided to these Entities.
​
YOUR CHOICES
Depending on applicable laws, you have certain choices available regarding your information. You may request we delete, change or modify your information by emailing us at info@innovive.com or writing to us at Innovive LLC,
10019 Waples Court, San Diego, California 92121 USA. To opt-out of marketing email communications, you may
click on the “unsubscribe” link in the marketing emails. You can opt-out of certain cookie-related and analytics processing by following the instructions in this Privacy Policy.
​
DATA RETENTION
​
We will retain your information only as reasonably necessary to provide the services or until you delete or modify your information. We also reserve the right to retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
​
NOTICE
​
Innovive may update or change this Privacy Policy at any time by posting the changes here on our website.
Your continued use of our website or services following the posting of any changes to this Privacy Policy will mean you accept those changes.
If you have questions regarding this Privacy Policy, please contact us at info@innovive.com.